user experience

User experience is a term used to describe the overall experience and satisfaction a user has when using a product or system. It most commonly refers to a combination of software and business topics, such as selling over the web, but it applies to any result of interaction design. Interactive voice response systems, for instance, are a frequently mentioned design that can lead to a poor user experience.

See also - User expectationscompu-stub

External links -

jjg.net - The Elements of User Experience, by Jesse James Garrett

sitepoint.com - How to Quantify the User Experience, by Robert Rubinoff

TandemSeven
TandemSeven designs, prototypes and builds portals and custom e-business applications. We specialize in creating usable, intuitive interfaces for complex applications. Headquartered in the greater Boston area, TandemSeven also has delivery capabilities in Austin, Chicago, Dallas, New York City, San Francisco and Toronto.
http://www.tandemseven.com/

Kedar Designs
Award winning design studio specializing in branding, corporate presence in print and on the web, website design and user experience.
http://www.kedardesigns.com/

Digital Safe Deposit Vault
Private and Secure Digital Vault allows you to store, access, share and type file from anywhere at anytime using any internet enabled device
http://www.bigvault.com/

Amazon.com
Departments include books, music, videos, home and garden, electronics, and toys.
http://www.amazon.com/

Microsoft Developers Network
Information, including the full text to all Microsoft APIs online.
http://msdn.microsoft.com/

Nielsen Norman Group
Consulting agency offering to enhance the user experience. Includes news, events and publications. Located in California, USA.
http://www.nngroup.com/